Privacy Policy

Last updated: October 12, 2026

1. Data Controller

FanUnlocked operates the website fanunlocked.com, which offers digital products such as fitness trackers, budget planners, spreadsheets and digital guides.

Website: https://fanunlocked.com/
Country: Czech Republic
Email: fanunlockedbys@gmail.com

For questions about this Privacy Policy or the processing of your personal data, please contact us at fanunlockedbys@gmail.com.

2. Personal Data We Collect

Depending on how you use FanUnlocked, we may collect:

Name and surname;
Email address;
Account information, if accounts are available;
Billing and transaction information;
Order history and purchased digital products;
Information you provide when contacting us;
IP address and technical information;
Browser and device information;
Website usage information;
Cookie preferences and consent records, where applicable.

We aim to collect only the personal data reasonably necessary to operate our website, process orders and provide our services.

3. How We Use Personal Data

We may use your personal data to:

Operate and maintain the FanUnlocked website;
Process orders and deliver purchased digital products;
Send order confirmations and purchase-related communications;
Manage customer accounts, where available;
Respond to questions and support requests;
Prevent fraud and unauthorized activity;
Maintain website security;
Improve our website, products and services;
Comply with applicable legal, accounting and tax obligations.

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process personal data where an applicable legal basis exists, including:

Contract: to process your order and provide purchased products;
Legal obligation: to comply with applicable accounting, tax and other legal requirements;
Legitimate interests: to protect our website, prevent fraud and improve our services, where these interests do not override your rights;
Consent: for activities where consent is required, such as certain non-essential cookies or marketing communications.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

5. Payments

Payments may be processed by third-party payment service providers.

The relevant payment provider may process payment and transaction information under its own privacy policy and terms.

FanUnlocked does not intend to store full payment card details on its own website. The information processed depends on the payment provider and payment method used.

The payment providers used by FanUnlocked will be identified in this Privacy Policy once the payment setup is finalized.

6. Digital Products and Order Delivery

FanUnlocked offers digital products, which may include downloadable trackers, planners, spreadsheets and guides.

We may process your email address, order details and transaction information to confirm purchases and provide access to purchased digital files.

The delivery process depends on the checkout and digital delivery systems used on our website.

7. Cookies and Similar Technologies

FanUnlocked may use cookies and similar technologies to:

Enable essential website and checkout functionality;
Remember user preferences;
Maintain website security;
Measure website performance and usage;
Support third-party functionality.

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies. You may manage your preferences through the cookie settings available on our website, where provided.

8. Third-Party Service Providers

We may use third-party providers for:

Website hosting;
Website and e-commerce functionality;
Payment processing;
Email services;
Digital product delivery;
Website analytics;
Security and fraud prevention;
Cookie consent management.

These providers may process personal data as necessary to provide their services. Appropriate contractual arrangements and safeguards will be used where required by law.

9. International Data Transfers

Some service providers may process personal data outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, we will ensure that the transfer complies with applicable data protection law and that appropriate safeguards are used where required.

10. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy or as required by applicable law.

For example:

Order and transaction records may be retained to meet accounting and tax obligations;
Customer support communications may be retained as needed to resolve enquiries;
Technical and security information may be retained for an appropriate period;
Data processed on the basis of consent will be handled in accordance with that consent and applicable law.

Retention periods depend on the type of information and the purpose for which it is processed.

11. Your Data Protection Rights

Under the GDPR, subject to applicable conditions, you may have the right to:

Access your personal data;
Correct inaccurate or incomplete personal data;
Request deletion of your personal data;
Request restriction of processing;
Receive certain personal data in a portable format;
Object to certain processing;
Withdraw consent where processing is based on consent;
Lodge a complaint with a competent data protection supervisory authority.

These rights are subject to legal conditions and exceptions. For example, some transaction records may need to be retained to comply with legal obligations.

12. How to Exercise Your Rights

To exercise your data protection rights or ask questions about our handling of personal data, contact:

Email: fanunlockedbys@gmail.com

We may request information reasonably necessary to verify your identity before responding to certain requests.

We will respond within the time limits required by applicable data protection law.

13. Marketing Communications

If FanUnlocked sends marketing communications, it will do so in accordance with applicable law.

Where consent is required, we will obtain it before sending marketing communications. You may unsubscribe or withdraw your consent at any time using the available unsubscribe mechanism or by contacting us.

Order confirmations and other essential purchase-related messages are separate from promotional communications.

14. Security

We take reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our website, products, service providers or legal requirements.

The latest version will be published on this page with an updated “Last updated” date.

16. Contact

If you have questions about this Privacy Policy or the processing of your personal data, contact:

FanUnlocked
Email: fanunlockedbys@gmail.com
Website: https://fanunlocked.com/
Country: Czech Republic